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Once you have seleced 'Click to place order' we will send you a confirmation email with further details. (Please allow one working day to receive your email) To secure the booking, please send a cheque made payable to GRAFFHAM CONSULTING LTD to 18 BALDOCKS ROAD, THEYDON BOIS, ESSEX. CM16 7EB

We will forward you an invoice / receipt. By placing this booking, you agree to the terms and conditions below

Outline Terms and Conditions of booking

Cancellation of courses
You may cancel a scheduled course and may be fully refunded all course fees (less an administration fee) provided more than 28 working days notice (working days excludes all statutory bank holidays) is given. All cancellations must be received in writing and acknowledged by Graffham Consulting Ltd. If less than 28 working days notice is given, the following cancellation fees apply. 28 days before course = 25% of total, 14 days before course = 50% of total, 48 hours before course = 100% of total.

Confirmation
Once we have received your booking, we will email and post confirmation of the course along with an invoice. Until payment is received in full, full confirmation cannot be given.

Payment
Payment is to be made in full before commencement of ALL courses.
Payment can be made by cheque or BACS. Cheques are payable to Graffham Consulting Ltd and sent to 18 Baldocks Road, Theydon Bois, Epping, Essex CM16 7EB

In-house training
In a situation where a course is run exclusively for a customer - at Graffham Consulting Ltd offices, on a customer site or any other alternative venue - the same cancellation terms apply. Payment within 14 days of invoice date - cheques payable to Graffham Consulting Ltd. Please note that full payment must be received in advance of training courses.
Additional expenses incurred by our Trainer (eg, for on-site courses) will be invoiced after the course.

Cancelled courses
Graffham Consulting Ltd reserves the right to cancel or re-arrange course dates and times right up to the date of the course. In such circumstances a full refund or alternative dates will be available and all liability by Graffham Consulting Ltd will be limited to the value of the original course fee. Graffham Consulting Ltd will not be liable for any other fees such as travel costs, accommodation costs or any other costs or losses.

Course prices
Graffham Consulting Ltd reserves the right to change prices without notice. Euro pricing is available on request.

Course Content and associated learning points
Whilst Graffham Consulting Ltd endeavour to ensure that the information contained in the Graffham Consulting Ltd courses and courseware is accurate, the material is of a general nature and not intended to be a substitute for specialist advice. Therefore, we cannot guarantee that the content of the training (delivered on the day and associated material) will be suitable to your circumstances or adequate to meet your particular requirements. Accordingly, we will not be liable for any losses or damages that may arise from the use of learning points from the training day or associated material.

Copyright © 2008 by Graffham Consulting Ltd.

For the full version click here: Term & Conditions